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CRM Surges as Brands Demand Measurable Results


Here are several excerpts from an article by Michael Bush and Rupal Parekh, More Marketers Want to Get to Know You: The days of putting millions of dollars against something without being able to track its effectiveness are soon to be over....
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Performance Training for Managers


Performance management systems really mean performance improvement for employees. I've heard sufficient stories to know that it doesn't always work out this way but on questioning HR people, employees and line managers, it is not the process or...
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Twitter to Implement OAuth as Future Authenticatio


Recent events have pulled Twitter’s authentication methods even further into the limelight. People are becoming increasingly concerned about the safety of their profile and everything associated with it. What’s Twitter going to do about it, and...
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Performance Culture vs Software


The main telltale is whether the CEO agrees to meet the software or performance training/consulting providers. In most cases, we've found the the organisation will go with the software solution when the CEO is not directly involved. If the CEO gets...
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Send Large Files without Email Attachments


Dilbert Files is a new file transfer service from Scott Adams that lets you send large files on the Internet without having to attach them in an email message. Once you build a brand on the Internet, you try different ways to build upon that brand....
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Three Tests for the Cloud's Future


We couldn't help but notice how fast Cloud Computing has gone to the top of the hype cycle over the last month. You could say the Cloud is "the internet" in general and it has been there all along, and in fact it may have been referenced 10 or more...
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